Softfoldy is a German-based online brand specializing in foldable fabric storage boxes for European customers.
We are committed to providing practical foldable fabric storage boxes to help you organize everyday items in your bedroom, wardrobe, living room, office, and other spaces that require extra storage space. We carefully select products, focusing on their everyday practicality, appearance, size, and intended function.
Our goal is to provide customers with clear and concise product information, clear purchasing terms, and a convenient online shopping experience.
Our Products
Softfoldy offers a variety of sizes and styles of foldable fabric storage boxes. Product descriptions on our website include information such as size, optional configurations, materials, functions, and intended use.
We recommend that customers carefully read the product descriptions, sizes, images, and other information on the relevant product pages before placing an order.
Product images are used to demonstrate the actual appearance and features of the items sold on our website. We will make reasonable efforts to ensure that the product information displayed on the website is clear, concise, and consistent with the items sold.
Our Order Process
Orders submitted through Softfoldy will be processed based on the information you provide at checkout and applicable order terms.
Upon receiving your order, we will review the relevant order details and prepare for shipment. We coordinate the preparation, packaging, and shipping processes for orders submitted through our website.
If necessary, for order processing, shipping, or customer service, we will contact you using the contact information you provided at checkout to obtain order-related information.
Clear Product Information
We believe that customers should be able to make purchasing decisions based on clear and relevant information.
Therefore, Softfoldy provides product descriptions, pricing information, available product options, and applicable shipping information on the website. Information about individual products is available on their respective product pages and may vary depending on the selected item.
Prices, shipping costs, and other applicable purchase information will be displayed during the ordering process before the customer completes their purchase.
Customer Service
Our customer service team is always ready to answer your questions about products, orders, shipping, and returns.
Customers can contact us through the following methods:
Email: info@softfoldy.com
Website: www.softfoldy.com
When contacting us regarding orders, please provide the relevant order information so that we can identify your purchase and respond accordingly.
